Printer Manual: Apple Stylewriter II

Service Source

StyleWriter II

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Service Source

Basics

Style Writer II

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Basics

Test Page - 1

Test Page

I — Online Key

Turn on the printer and hold
down the online key for at
least 6 seconds or until the
test page prints.

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Basics

Test Page - 2

« Apple StyleWriter II

The test page shows the ROM
revision and a test pattern.

Use the test pattern to
determine if the ink jets are
functioning properly. If
lines appear broken,
proceed to the "Printing"
topic in the Troubleshooting
chapter.

Test Pattern

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Service Source

Specifications

StyleWriter II

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Specifications

Characteristics - 1

Characteristics

Print Methods

Serial bubble jet ink-on-demand

Throughput

SHQmode 1 24 cps (lOcpi)
HQ mode 1 73 cps (1 cpi)
HS mode 248 cps (10 cpi)

Print Head
Print Head Life
Input Buffer

1 by 64 nozzles

Approximately 500 pages (normal mode)

9K

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Specifications Graphics - 2

Graphics

Resolution 360 dpi (at best mode)

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Specifications

Paper Handling - 3

Paper Handling

Paper

Size: LTR, LGL, A4
Weight: 16-24 lb.
Capacity: 1 00 sheets (A4, LTR)

Envelopes

Size: Commercial number 10 size only (4.1 in. by 9.5 in)
Capacity: 1 envelopes

Transparencies

Coated transparencies, or most inkjet transparencies

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Specifications

Ink Cartridges - 4

Type

Ink Color
Ink Amount
Life

Ink Cartridges

Ink cartridge

Black

Approximately 28 g (per cartridge)

Approximately 500 pages

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Specifications

Environmental - 5

Environmental

Acoustic Noise Level Approximately 40 dB (reference level)

Temperature
Humidity

41-95° F (5-35° C)

10-90% (no condensation)

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Specifications

Electrical - 6

Electrical

Power Source

U.S./Canada: 1 20 VAC, 60 Hz, 0.36 A
U.K./Australia: 240 VAC, 50 Hz, 24 W
Europe: 220 VAC, 50 Hz, 24 W

Power Consumption

48 W maximum

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Specifications

Physical

Height: 6.8 in. (173 mm)
Width: 13.7 in. (347 mm)
Depth: 7.6 in. (193.5 mm)

Approximately 6 lb. (3 kg)

Service Source

Troubleshooting

StyleWriter II

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Troubleshooting General/ - 1

General

The Symptom Charts included in this chapter will help you
diagnose specific symptoms related to your product. Because cures
are listed on the charts in the order of most likely solution, try
the first cure first. Verify whether or not the product continues to
exhibit the symptom. If the symptom persists, try the next cure.
(Note: If you have replaced a module, reinstall the original module
before you proceed to the next cure.)

If you are not sure what the problem is, or if the Symptom Charts
do not resolve the problem, refer to the Flowchart for the product
family.

For additional assistance, contact Apple Technical Support.

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"3^1 Troubleshooting

Symptom Charts /Preliminary Checks - 2

Computer cannot find
printer

No lights or
movement

Print quality
problems

Symptom Charts

Preliminary Checks

1 Verify that StyleWriter II driver is installed.

2 Verify that Chooser and Control Panel settings are correct.

3 Verify that serial cable is connected.

4 Replace serial cable.

1 Verify that printer is turned on and plugged into wall socket.

2 Replace fuse.

1 Verify that paper is correct weight.

2 Purge ink cartridge.

3 Replace ink cartridge.

4 Replace printer.

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l"^7| Troubleshooting Symptom Charts /Preliminary Checks - 3

Mechanical problems 1 Verify that paper is correct weight.

2 Clear paper jam.

3 Verify that cut sheet feeder aligns with printer.

4 Replace printer.

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Symptom Charts /Status Light - 4

Status Light

No status lights

1 Replace fuse.

2 Verify that operation cable is securely connected to logic
board.

3 Replace printer.

Error light on

1 Printer is out of paper; add paper.

2 Check for paper jam; remove jam and then press power
switch.

3 Check for carriage jam.

4 Replace printer.

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Troubleshooting Symptom Charts /Printing - 5

Printing

No printing 1 Verify that interface cable between printer and computer is

tightly connected.

2 Make sure printer is selected in Chooser.

3 Purge ink cartridge.

4 Replace ink cartridge.

5 Verify that right-margin sensor is seated correctly.

6 Replace printer.

Garbled printing 1 Verify that interface cable between printer and computer is

tightly connected.

2 Purge ink cartridge.

3 Replace ink cartridge.

4 Replace printer.

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Troubleshooting

Symptom Charts /Printing - 6

Overprinting

1 Verify that program being used is set for correct line
spacing and line length.

2 Verify that correct printer driver is installed.

3 Replace printer.

Image too light or too
dark

1 Purge ink cartridge.

2 Use 1 6-24 lb. cotton bond paper.

3 Verify that forms thickness lever is set correctly (up for
standard paper and down for envelopes, transparencies,
labels, and heavy paper).

4 Replace ink cartridge.

White lines in
printing

1 Purge ink cartridge.

2 Replace ink cartridge.

3 Replace printer.

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Troubleshooting

Symptom Charts /Printing

Page prints off
center; images are out
of place

1 Use 1 6-24 lb. cotton bond paper.

2 Verify that sheet feeder holds no more than 50 sheets.

3 Verify that paper is inserted properly.

4 Verify that margins in document and paper size in Page Setup
are set correctly.

5 Replace printer.

Ink appears on back of
paper

1 Clean platen with soft, dry cloth.

2 Clean platen rollers.

3 Replace printer.

Image wavy, splotchy,
or distorted

1 Purge ink cartridge.

2 Replace ink cartridge.

3 Replace printer.

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Troubleshooting

Symptom Charts /Carrier Movement - 8

Carrier Movement

Erratic carrier
motion

Replace printer.

Power light is on;
carrier does not move

1 Make sure carrier area is clear of obstructions.

2 Replace printer.

Printer does not
perform self-test;
ready light is on

Replace printer.

Carrier grinds, hums
loudly, or locks

1 Verify that right-margin sensor is seated correctly.

2 Replace printer.

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Troubleshooting

Symptom Charts/Paper Feed - 9

Paper Feed

No paper feed

1 Verify that cut sheet feeder aligns with printer.

2 Release paper pressure plate on cut sheet feeder.

3 Make sure paper path is clear of obstructions.

4 Replace printer.

Grinding during paper
feed

1
2

3
4

Make sure paper path is clear of obstructions.

Verify that forms thickness lever is set correctly (up for

standard paper and down for envelopes, transparencies,

labels, and heavy paper).

Verify that cut sheet feeder aligns with printer.

Replace printer.

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Troubleshooting

Symptom Charts /Paper Feed - 1

Paper feed
difficulties: binding,
tearing

1 Verify that forms thickness lever is set correctly (up for
standard paper and down for envelopes, transparencies,
labels, and heavy paper).

2 Make sure paper path is clear of obstructions.

3 Verify that paper is inserted properly.

4 Use 1 6-24 lb. cotton bond paper.

5 Verify that cut sheet feeder aligns with printer.

6 Replace printer.

Envelope feed
problems

When printing envelopes: (a) adjust paper thickness lever,
(b) do not run cut sheets and envelopes in same print job,
and (c) reset paper thickness lever when finished printing
envelopes.
Replace printer.

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"3^1 Troubleshooting

Symptom Charts /Miscellaneous - 1 1

Miscellaneous

Operations panel
buttons don't work

1 Verify that operations panel cable is securely connected to
logic board and operations panel.

2 Replace printer.

Software-specific
problem

1 Verify that software is known-good.

2 Verify that software is compatible with TrueType fonts.
(Check your software application manual.)

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Service Source

Take Apart

StyleWriter II

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Take Apart

Covers - 1

Covers

No preliminary steps are
required before you begin
this procedure.

Review the ESD precautions
in Bulletins/Safety.

Caution: Do not use
excessive force to release a
latch or tab.

Note: This procedure covers
the removal of all the covers
on the printer.

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Take Apart

Covers - 2

Front Access Cover

Front Access Cover

1 Note: The front access
cover is held in place by
two arms that function
as hinges. Plastic tabs at
the end of the arms fit
into knobs on the inside
of the upper case.

2 Open the front access
cover.

3 Press the end of each
arm inward and free the
arm tabs from the
upper case.

4 Lift off the front access
cover.

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Take Apart

Covers - 3

Upper Case

Latch

Upper Case

1 Release the right side
latch and lift the upper
case a short distance.
Repeat for the left side
latch and remove the
case.

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Take Apart

Covers - 4

Output Tray

Output Tray Assembly

1 Pull out the tray until
the two tabs rest against
the stops. Press down
and remove the tray.

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Take Apart

Covers - 5

Top Latch

Bottom Latch

Rear Cover

1 Press out the two latches
on the bottom of the
printer and press up on
the rear cover.

2 Release the two latches
on the top of the printer.

3 Lift up and remove the
rear cover.

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Take Apart

Covers - 6

Cut Sheet Feeder

/'Z &-&. Front Latch ■■

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Cut Sheet Feeder
Cover

1 Press in the front latch
and release the side
latch.

2 Pull back and remove the
cover.

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Take Apart

Covers - 7

Paper Support

Paper Support

1 Pull out the paper
support until it rests
against the stops.

2 Push the support
forward and disconnect
the latches.

3 Slide out the paper
support.

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Take Apart

Covers - 8

Front

Latch

Bottom Cover

1 Using a screwdriver,
push out the two front
latches.

2 Pull up and remove the
bottom cover.

Bottom Cover

Front Latch

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Take Apart

Covers - 9

Replacement Note: Make
sure the bottom cover
circular tabs fit into the
proper position in the
printer frame.

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Take Apart

Covers - 1

Latch

Replacement Note: Make
sure the latch on the
upper case engages the
on/off button on the logic
board.

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Take Apart

Cut Sheet Feeder - 1 1

Cut Sheet Feeder

Cut Sheet Feeder

Before you begin, remove
covers.

Review the ESD precautions
in Bulletins/Safety.

Caution: Do not get the ink
on your hands or clothes.
Although the ink is water
soluble, it contains dyes that
will stain.

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Take Apart

Cut Sheet Feeder - 1 2

Using a Phillips
screwdriver, remove
the two screws that
secure the cut sheet
feeder to the printer.

Press in the latch and
remove the cut sheet
feeder.

Replacement Note: Make
sure the alignment pins
on the cut sheet feeder
are aligned with the
printer frame.

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Take Apart

Roller and Spring - 1 3

Roller and Spring

Before you begin, remove
front cover.

Review the ESD precautions
in Bulletins/Safety.

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Take Apart

Roller and Spring - 1 4

1 Push the roller forward
slightly.

2 Carefully lift up and
remove the roller and
spring.

: --.v: : ^:v:;.f:^f?;

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Take Apart

Cut Sheet Feeder Roller - 1 5

Cut Sheet Feeder
Roller

Before you begin, remove
the following:

• Covers

• Cut sheet feeder

Review the ESD precautions
in Bulletins/Safety.

Cut Sheet Feeder
Roller

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Take Apart

Cut Sheet Feeder Roller - 1 6

2
3

Caution: When the roller
is removed, the feeder
gear is loose. Remove the
roller slowly so that the
gear will not fly off.

Press in the two latches
on the cut sheet feeder
roller and push out the
roller.

Remove the gear.

Lift up on one end of the
roller and remove the
other end from the
mounting hole.

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Take Apart

Cut Sheet Feeder Roller - 1 7

Line/Notch

Line/Notch

Replacement Note: Align
the notch on the upper
gear with the upper line
on the cut sheet feeder.
Align the notch on the
lower gear with the
lower line on the cut
sheet feeder.

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Take Apart

Carriage Assembly - 1 8

Carriage Assembly

Carriage Assembly

Before you begin, remove
the following:

• Covers

• Cut sheet feeder

Review the ESD precautions
in Bulletins/Safety.

Caution: To prevent the
print nozzles from clogging,
do not touch or wipe them.

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Take Apart

Carriage Assembly - 1 9

Connector CNH — '

1 Disconnect connector
CNH from the logic
•••?.:,;•: board.

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Take Apart

Carriage Assembly - 20

2 Remove the plastic
ribbon cable and cable
holder.

Replacement Note: Make
sure the ribbon cable
holes are mounted on the
two tabs on the inside of
the ribbon cable holder.

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Take Apart

Carriage Assembly - 21

3 Press in the two latches.

4 Push up and remove the
carriage release clip.

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Take Apart

Carriage Assembly -22

5 Carefully remove the
shaft clips from each
side of the carriage
assembly.

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Take Apart

Carriage Assembly - 23

Move the carriage to the
far right and disconnect
the carriage from the
carriage guide.

Caution: Do not remove
or loosen the two screws
on top of the carriage
guide. Loosening or
removing these screws
will cause the carriage
to go out of alignment.

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Take Apart

Carriage Assembly - 24

Using a flat-blade
screwdriver, carefully
press in the idler roller
and disconnect the
carriage belt.

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Take Apart

Carriage Assembly - 25

8 Hold the carriage
assembly and push back
the carriage shaft.

9 Slide out the carriage
shaft.

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Take Apart

Carriage Motor - 26

Carriage Motor

Before you begin, remove
the following:

• Covers

• Cut sheet feeder

Review the ESD precautions
in Bulletins/Safety.

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Take Apart

Carriage Motor - 27

1 Disconnect connectors
CNH and CNCR from the
main board.

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Take Apart

Carriage Motor - 28

Using a flat-blade
screwdriver, press in
the idler roller and
disconnect the carriage
belt.

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Take Apart

Carriage Motor - 29

3 Using a Phillips
screwdriver, remove
the two mounting
screws.

4 Lift up and pull out the
carriage motor.

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Take Apart

Eject Roller - 30

Eject Roller ^

Eject Roller

Before you begin, remove
covers.

Review the ESD precautions
in Bulletins/Safety.

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Take Apart

Eject Roller - 31

1 Grasp one end of the
roller, press it firmly
to the side, and snap the
roller out of the
mounting holes.

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Take Apart

Fuse - 32

Fuse

Before you begin, remove
the following:

• Covers

• Cut sheet feeder

Review the ESD precautions
in Bulletins/Safety.

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Take Apart

Fuse - 33

1 Remove the fuse cover
and replace the fuse.

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Service Source

Exploded View

StyleWriter II

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Exploded View

Whole Unit
110V 661 -0785
220V 661-1010

Rear Cover
922-0184

Paper

Support

922-0189

Cut Sheet

Feeder

Roller

922-0192,

Carriage Un
922-0194

Feet, Bottom
922-0182

Output Tray
922-0187

Carriage Release Clips
922-0197

Clip, Shaft
922-0196

Fuse

125 V 922-0180

250 V 922-0181

BottomCase
922-0198

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